97 Rock House, LLC

Privacy Policy


Last updated: October 9, 2018

This Privacy Policy (the “Policy”) describes (a) the types of information that 97 Rock House, LLC, a Washington limited liability company (“Rock House,” “we,” “our,” or “us”) may collect from you (“you”) or that you will provide to us when you access or use Rock House’s website (www.97rockhouse.com), services or products (collectively, the “Service”), and (b) our practices for collecting, using, maintaining, protecting, and disclosing that information.  Unless otherwise defined in this Policy, capitalized terms have the same meanings as in our Terms of Service.

By accessing or using the Service, including purchasing or obtaining our products or services, you agree to this Policy.  If you do not agree with the terms of this Policy, do not use the Service or provide any information to us.  This Policy may change from time to time. Your continued use of the Service after any revisions we make to this Policy constitutes your acceptance and agreement to those changes, so please check the Policy periodically for updates.

Information Collection And Use

While using our Service, we will collect certain personally identifiable information including, without limitation: your first and last name, email address, phone number, shipping address, passwords, data about your use of the Service, intended use of the Service and your device, product features you use such as error reports, performance data, help data and location data, and content you upload, input or send to us such as comments, feedback and requests (collectively, the "Personal Information").

We collect this information for the purpose of: (i) providing the Service; (ii) carrying out our obligations and enforcing our rights arising from any agreements between you and us; (iii) identifying and communicating with you, including (without limitation) notifying you about your account, changes to the Service, or other products or services we provide through it; (iv) responding to your requests or inquiries; (v) servicing your Purchases; (vi) improving our Services; and (vii) for any other purpose with your consent.

We will collect Personal Information from you, automatically as you use the Service, or from third-parties.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Disclosure of Personal Information

We disclose your Personal Information:

·       To contractors, service providers, and other third-parties we use to support our business and who are bound by contractual obligations to keep your Personal Information confidential and use it only for limited purposes.

·       To a buyer or successor in the event of a merger, reorganization, dissolution, or other sale or transfer of some or all of Rock House’s business or assets.

·       To fulfill the purpose for which you provide it.  For example, if you give us an email address in order to provide you with more information about the Service or our products, we will use that email address to provide the requested information to you.

·       With your consent.

·       To additional third-parties such as law enforcement, government entities, courts, or other third-parties as required or allowed by applicable law when requested.

We will also disclose your Personal Information:

·       To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

·       If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rock House or its affiliates, customers, or others.

In addition, we will disclose aggregated non-Personal Information about our users, and information that does not identify any individual, to third-parties to help us improve the Service.

Cookies And Tracking Technologies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our Service for you.

Some applications on the Service are served or performed by third-parties. These third- parties may use cookies or other tracking technologies to collect information about you when you use the Service. The information collected may be associated with your Personal Information and/or your online activities over time, and across different websites and online services. The information collected may be used to provide you with interest-based advertising or other targeted content. We do not control these third-parties' tracking technologies or how they may be used.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “Help” feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, such as financial transactions and/or to assist us in analyzing how our Service is used.

These third-parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Accessing and Correcting Personal Information

You can review and change your Personal Information by sending us an email at guestservices@97rockhouse.com to request access to, correct or delete any of your Personal Information that you have provided to us. We may not be able to delete your Personal Information except by also deleting your account. We will not accommodate a request to change information if the change would violate any law or legal requirement or cause the information to be incorrect.


The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, the safety and security of your Personal Information also depends on you.  Where you have created or been given a password for access to certain parts of the Service, you are responsible for keeping that password confidential. We ask that you do not share your password with anyone.

In addition, please be aware that no method of transmission over the internet, or method of electronic storage is completely secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you. Any transmission of Personal Information is at your own risk.

Links To Other Sites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's website. We strongly advise you to review the privacy policy of every website you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Children Under the Age of 13

We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, you should not make a Purchase, register for an account, or submit Personal Information to us.  If we learn that we have collected or received Personal Information from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any Personal Information from or about a child under the age of 13, please contact us at guestservices@97rockhouse.com


Changes To This Policy

We reserve the right to update or change our Policy at any time, and we will post any changes we make to the Policy on our website. If we make any material changes to this Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

You are responsible for ensuring that we have an up to date active and deliverable email address for you, and periodically visiting the Service and the Policy to check for any changes.

Storage of Information in the United States

Rock House is based in the United States. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the United States.

Contact Us

If you have any questions about this Policy, please contact us here: guestservices@97rockhouse.com